Data Protection

He55 Privacy Policy — Our Commitment to Protecting Your Information

The security of your personal information at he55 is our highest priority. This privacy policy explains how we collect, use, and protect your data.

Last Updated: January 2026

256-bit SSL

All data is transmitted over encrypted connections.

Your Data Is Never Sold

Your information is never sold to third parties.

How he55 Protects Your Privacy

A quick overview of the key pillars of our Privacy Policy.

Maximum Encryption

He55 protects all your personal and financial information with 256-bit SSL/TLS encryption, ensuring security at every stage of data transfer.

Secure Data Storage

Your data is stored on secured servers. Regular security audits and backups are conducted to ensure data protection.

Limited Data Access

Only authorized he55 staff can access your data, and only when required for specific job functions. All access is logged and monitored.

Your Data Is Never Sold

He55 never sells your personal information. Your data is not shared with advertisers or business partners.

Identity Verification Protection

Identity documents submitted during the KYC process are stored with the highest level of security and used solely for verification purposes.

Regular Security Audits

He55's security team conducts regular system reviews. Any security vulnerabilities are identified and resolved quickly.

This Privacy Policy applies to all services on the he55 platform. By using the platform, you are considered to have consented to this policy.

01

Introduction & Applicability

He55 is a trusted online betting platform committed to providing a safe and enjoyable experience for users in Bangladesh. This Privacy Policy applies to the he55.biz website and all services, applications, and digital platforms operating under it.

By registering, logging in, or using any service on he55, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using he55's services.

He55 complies with applicable data protection regulations in Bangladesh and follows international data privacy standards, including the core principles of GDPR. Our goal is to keep your personal information secure at all times and to be fully transparent about how it is used.

Please Note: he55 only collects information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

02

What Information We Collect

He55 collects your information in several ways. A detailed breakdown of the data collected is provided below:

Information You Provide Directly

When you register with he55 or use our services, you directly provide the following information:

Data Type Example Necessity
Identity Information Full name, date of birth, gender Mandatory
Contact Information Mobile number, email address Mandatory
Identity Document NID, Passport, Driving License Required for KYC Verification
Payment information Mobile Banking Number (bKash/Nagad/Rocket) Required for transactions
Security Information Password (encrypted), Security Questions Mandatory

Automatically Collected Information

Certain information is collected automatically while you use the he55 platform:

  • IP address and device identifier information
  • Browser type and version
  • Operating system information
  • Which pages you visited on the platform and how long you spent on them
  • Login and logout time and date
  • Betting & Transaction History
  • Location Information (approximate, based on IP address)

Information Obtained from Third Parties

In some cases, he55 may also receive information from third parties, such as:

  • Transaction confirmation data from payment processing providers
  • Risk assessment data from fraud prevention services
  • KYC information from identity verification services
03

Purpose of Data Use

He55 uses the information it collects for the purposes outlined below. Each purpose is specific and directly related to the delivery of our services:

  • Account management: To create, verify, and keep your he55 account secure.
  • Service Delivery: To process bets, gameplay, and transactions smoothly.
  • KYC Verification: To verify your age and identity.
  • Fraud Prevention: To detect unusual activity and keep the platform secure.
  • Customer Support: To address your questions and complaints.
  • Bonuses & Promotions: To provide you with offers relevant to you.
  • Legal Obligations: To comply with regulatory authority requirements.
  • Platform improvement: To analyze user experience and improve service quality.
  • Responsible Gaming: To identify addiction risks and provide timely support.

He55 never sells your data to advertisers or shares it with third parties for marketing purposes without your consent. Your information is used solely to improve our services.

04

Cookies & Tracking Technologies

The he55 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve he55's services.

What Types of Cookies Does he55 Use

  • Essential Cookies: These are required to maintain your login session and ensure security. They cannot be disabled.
  • Performance Cookies: Helps analyze which sections of the website receive the most traffic.
  • Functionality Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: Helps analyze user behavior to improve the platform.

Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some he55 features from working properly. Most modern browsers include cookie management tools — Chrome, Firefox, Safari, and Edge all allow you to manage cookies from the settings menu.

He55 never uses third-party advertising network cookies to track you across other websites.

05

Data Sharing Policy

He55 does not generally share your personal information with third parties. However, limited data may be shared in the specific circumstances below:

Circumstances for Limited Sharing

  • Payment Processing: Necessary information is shared to process transactions via bKash, Nagad, and Rocket. Each of these providers has its own privacy policy.
  • Legal Obligations: he55 is legally required to share data when ordered by a court or directed by a regulatory authority.
  • Fraud Prevention: Information may be shared with relevant authorities to detect money laundering or fraud.
  • Technology service providers: Technology partners who support the operation of he55's platform may access limited data under contractual agreements.
  • Business Restructuring: In the event of an acquisition or merger, data may be transferred to the new ownership, but the terms of this policy will remain in effect.

All third parties that he55 works with are required to comply with our privacy standards. No one may use your data beyond the scope of their agreement with us.

06

Data Retention Period

He55 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records Up to 7 years where legally required
KYC Documents 5 years after account closure
Customer support conversations 2 years after resolution
Session logs and access logs 90 Days
Marketing Preferences Until consent is withdrawn

Once the retention period expires, he55 securely deletes your data or anonymizes it so you can no longer be identified.

07

Your Rights

As a he55 user, you have the following rights over your own data. To exercise these rights, please contact the he55 support team.

Right to Access Data

You have the right to view and obtain a copy of the personal information held in your he55 account.

Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your data, provided there is no legal obligation to retain it.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Data Portability

You have the right to download your data in a readable format.

Right to Withdraw Consent

You can withdraw your consent to marketing communications at any time.

Request process: To Exercise Your Rights support@he55.bizto email us. he55 typically responds within 30 business days.

08

Minor Protection

He55 is an adults-only platform and does not provide services to anyone under the age of 18. he55 does not knowingly collect any information from minors.

Through the age verification process at registration, he55 ensures every member is at least 18 years old. If a user is found to be a minor during KYC verification, their account is immediately closed and any collected data is securely deleted.

If you believe a minor is using he55, please support@he55.bizto let us know. We will take prompt action.

09

Security Measures

He55 uses industry-leading security technology to keep your data safe. Here's an overview of our security framework:

  • SSL/TLS Encryption: All data between the website and servers is transmitted using 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional security layer is available to protect access to your account.
  • Firewall & DDoS Protection: he55 servers are protected against cyber attacks at all times.
  • Regular Penetration Testing: Our expert team regularly tests the system for vulnerabilities.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
  • Session Management: You will be automatically logged out after a period of inactivity.
  • Access Control: he55 staff are granted access only to the data they need.

What You Should Do: Use a strong password, never share it with anyone, and be cautious when using he55 on public Wi-Fi. If you notice any suspicious activity, contact Support immediately.

10

Policy Changes

He55 may update this Privacy Policy as needed. The following process is followed when changes are made:

  • You will be notified of significant changes via your registered email or SMS in advance.
  • Updated policies take effect from the date they are published on the website.
  • Continued use of he55 after any changes takes effect will be considered acceptance of the updated policy.
  • The "Last Updated" date at the top of this page will always reflect the most recent revision.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.

11

Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact he55:

Email

support@he55.biz
We typically respond within 24 hours.

Live Chat

Log in to the he55 platform and speak with us directly via live chat. Support is available 24/7.

He55's privacy team is available 24/7, seven days a week. We are always committed to addressing any privacy concerns you may have.

Play Safely at he55 Today

Enjoy the best betting experience on he55 with your privacy fully protected. Register now and claim your welcome bonus.

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